First Light Technologies is a fast-growing, award-winning designer and manufacturer of solar-powered outdoor lighting products.

We work with customers globally to make the world a better place by changing how the world does outdoor lighting – easier, more resilient, and less environmentally impactful. Last year alone, our lights avoided the emissions equivalent to driving over 30 million kilometers in a car.

Recent Awards and Accolades:

If this sounds like something you’d want to be a part of, we’d love to hear from you. Please submit a resume and cover letter to

Job Type: Full-time

Location: Victoria, B.C.

Position Overview

As the Customer Support Technologist, you will support 3 teams: Product Development, Technical Support and Manufacturing. Helping our customers will be your top priority. You will be responsible for providing technical support, managing RMA intake, troubleshooting returned products, and documenting what we learned from these issues. You will also assist in testing new products, maintaining manufacturing test equipment while contributing to creating the best solar lights available.

Position Qualifications & Requirements

  • Post-secondary Diploma in Electronics, Electrical or Electro-Mechanical technology;
  • 1 year of experience as a Production Technologist, Electronics technician;
  • Understanding drawings and schematics;
  • Experience populating PCBs, soldering, and wiring an asset
  • Hands-on experience troubleshooting electronic boards and assemblies, including analog circuits
  • Troubleshooting electronics with a multimeter, etc;
  • Work under minimum supervision in a team and independently;
  • Good attention to detail when following written and verbal instructions;
  • Excellent verbal and written communication skills;

Duties and Responsibilities

  • Test finished products;
  • Create & maintain production records of assembly, test & calibrations;
  • Service & troubleshoot products returning to First Light Technologies from customers;
  • Assist with prototype development, assembly, and testing;
  • Maintain and update assembly & test instructions as required;
  • You will be responsible for the electrical aspects of production, assuring quality control and designing requirements on:
    • Other Electrical / Electronic production tasks.
    • Material sourcing for prototyping of new projects;
    • Participate in process improvements, Development and Technical Support;
    • Maintain a clean workstation, tools, and production floor;
  • Perform other tasks as required.

To apply for this exciting opportunity, please send your resume and cover letter in confidence to:

We want to thank all applicants for their interest; only those selected for an interview will be contacted. No phone calls, please.